Churn's Twitter RSS icon Home icon

  • QuestradeFX Desktop Software Warning/Error

    Posted on September 13th, 2009 No comments

    Hey everyone, I wanted to make a quick post on an error that I encountered with QuestradeFX desktop software. Here is the error I received:

    Unable to connect to Rates Server. Connection Dropped. Please try logging in again.

    If you try to login again, it won’t work. If you call support, chances are they won’t beable to help you. If you read this post, you’ll fix all your problems! It’s a simple fix. Just follow the steps below to fix the error:

    1.  Go to your control panel and go to Uninstall Programs.
    2. Find Microsoft .NET Framework. Uninstall the version you have. In my case I had 3.5 SP1 on Microsoft Vista.
    3. Go here and download .NET framework 2.0: http://linkbee.com/C4NVK
    4. Once installed, restart your computer and enjoy the desktop version of QuestradeFX.

    I hope that helps! If not, just post a comment and I’ll try to help out.

  • Questrade Makes My Head Turn

    Posted on August 9th, 2009 No comments
    Questrade Stock Brokerage & Forex Dealer
    Questrade Stock Brokerage & Forex Dealer

    I love when I have something positive to say about a brokerage. After having a nightmare with Interactive Brokers, any good experiences with brokerages will have to be met with a positive review.

    Originally when I joined Questrade they looked solid but their customer service was rediculously slow. After running into problems with my FOREX account, I called up customer service without waiting for more then 1 minute. In the past, I waited days for a respone or any type of help. It’s safe to say that Questrade is making their way up. They definitely stepped up their customer service game! Kudos to Questrade… expect a full review in the coming month. 

  • ThinkorSwim Canada Review

    Posted on June 10th, 2009 9 comments

    I’ve been trading for many years now and I’ve tried everything from eTrade Canada to Interactive Brokers Canada (the worst brokerage!) It’s time that I give my utmost recommendation to Think or Swim Canada, which has been recently acquired by TD Canada Trust for roughly 600 million dollars. Aside from this being the absolutely best transaction that I’ve ever witnessed TD make, it’s also the best deal I’ve ever seen for a brokerage firm.

    ThinkorSwim Canada

    ThinkorSwim Canada

    Let me get to the good stuff, its $9.99 per trade! You are reading correctly, a Canadian brokerage under $10 per trade! Only a few brokerages in Canada offer such a great discount on your trades, including Interactive Brokers, Quest Trade, and CMC Markets. Unfortunately CMC requires you to be an accredited investor and Interactive Brokers is the last brokerage house that you can trust. Quest Trade needs some serious improvements on their customer service response time and their platform is a little shaky still. IB Canada is the worst, CMC is unattainable and Quest Trade is ‘okay’. As for Think or Swim, you’ll get the best analytic tools, charting, customer service, and the largest variety of trading solutions that you’ll ever see! They were rated #1 by Baron’s for a reason (in the USA).

    Let me break things down for you…

    Customer Service (10/10): A very unique solution for traders. Within the trading platform you can open up a live support window with their techs. Not only do they respond within seconds, they actually help! For example, on numerous occasions I had to locate shares to short Netflix, apparently none were available. I simply opened my chat window within my trading platform, asked the tech if they can locate shares for me, and VOILA, I just shorted Netflix! Of course you can just call them as well.

    Commissions (9/10): ThinkorSwim offers two options, flat fee per trade or cost per share. For penny stocks, you are best taking the flat-fee option which is never more then $9.99. If you choose to cost per share, you’ll be charged roughly 1.5 cents per share. For the service that ThinkorSwim offers, this is unbeatable.

    Charting Software (10/10): Every chart you see on this blog comes straight from ThinkorSwim. They have the best and most versatile charting options that I’ve ever seen from a brokerage. Normally I’m stuck paying subscriptions fees with other 3rd party companies for their charting software. For once, I pay zippo and I get the best!

    Trading Solutions (n.a/10): I can’t quite give this a ranking yet. Unfortunately the Canadian government imposes a lot of regulations for brokerage firms to enter Canada. At this point ThinkorSwim is capable of offering Futures, Forex, Stocks, Options, and Foreign Markets. The catch here is that they offer all this to their US customers. They are still awaiting regulatory approval to offer this suite to Canadians. At the moment, they only let you trade stocks and options on the US market. They are anticipating Canadian market access, Forex, and Futures by end of year.

    The Negative: Because of regulations, ThinkorSwim only offers US dollar accounts for the time being. This means you need to hold your cash in US dollars between your trades. Customer service assures me this will be changing in the future. In addition, the imposed regulations also draw a serious negative to Canadian investors looking for a new brokerage solution.

    That pretty much sums up Think or Swim Canada. They are definitely the most interesting brokerage firm in Canada and should very easily be the #1 firm in Canada once they get regulatory approval. Since I only like stocks with volume and I love playing in US currency, ThinkorSwim is my favorite.

    Might as well take advantage of their free platform and sign up today: http://www.thinkorswim.ca