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  • COMPANY REVIEW: Why US Airways is the Worst

    Posted on January 6th, 2010 1 comment

    I love hearing about good and bad airlines so I figured I give a little insight on a hobby of mine. As for airline choices, I normally like to stick with the Star Alliance group of companies before venturing into other airlines. Companies outside of Star Alliance that bode well are Jetblue, Westjet, and a few Asian companies that stick out. Well I’m here to say, Star Alliance really screwed up with US Airways.

    US Airways Sucks
    US Airways Sucks

    My first experience with US Airways was a few years back, they lost my luggage and it took months upon months to get reimbursed. Not to mention flight delays on every single connection. After my first experience I vowed to stay away from the airline but then came December 2009. I wanted to get somewhere warm for the holidays and for some reason the only ticket was with US Airways. Figuring things have changed since they joined Star Alliance, I decided to upgrade to first class on the way to Hawaii (for $250 per person) and avoid any type of baggage problems. Granted the security increase and delays were not their fault on December 26th, but they still managed to lose my luggage once again. There was no first class dinner menu, instead my only option was Mahi Mahi and I’m not the biggest fish fan.┬áNot to mention that a flight from Toronto to Hawaii is 14 hours, US Airways had the nerve to tell me it will cost $7 dollars to use a blanket on the plane after I spent $4000 on two tickets (thats what you get for booking during busy season)!

    Alright, so first class was horrible in comparison to my favorites Lufthansa and Air Canada. On my return from Hawaii I had coach seats. As I check in at the airport the first thing they ask for is $50 dollars for my two checked bags. Once I finally take my seat in the plane I find out that in economy class you need to pay for your meal. This airline is starting to sound like Ryanair and Easyjet, but I only paid $50 to fly with them :( suppose to $4500 with US Airways. After countless delays and finally sitting down in my coach seat in the last row, the stewardess announces that they have run out of food.

    Conclusion… I’m a technical kind of guy and US Airways is looking kind of bullish on the stock charts [LCC], but I wouldn’t touch this airline with a 10 foot pole. As for Star Alliance, they better knock this piece of crap airline off their menu. US AIRWAYS SUCKS!